Service and support

For us, real service means first of all: being easily accessible. And next: helping where we can. As part of a whole, we have the overall solution in mind. The consequence is: continuous learning, also in the peripheral areas. Expanding the competence zone. Remain valuable. Within SAE’s service offering, advice and support are just as important as the quality of our products. That’s why SAE provides comprehensive services before and after the sale to ensure that you receive the telecontrol and substation control technology best suited to your project and that you can use it reliably over a long period of time

Qualified service and sales team

A qualified service and sales team helps to find the solution best suited to the given requirements – whether for a standard or special case. A phone call is all it takes, and our office and field staff will be on hand to help you find the right solution and get it up and running.

Hotline Support

Free cross-border hotline support on weekdays from 8:00 to 16:00. Callback guaranteed if the line is busy.

Tel: +49 221 59 808 55
E-mail: service@sae-it.de

For an additional fee, optional extension of availability is available, for example 8:00 until 16:00 7 days a week, or 24/7, 365 days a year.